How To Get FedEx Account Number & Why You Need One

Every FedEx (personal or business) account has a unique account number or ID. This is a 9-digit number that allows you to manage shipments and deliveries within and outside FedEx. 

For context, it is a customer number that allows you to register pickup addresses, links your card information and payments to your account, and allows you to participate in discounts and other services. 

This guide explains how you can get and easily locate your FedEx Account number, its significance, and how to share it with someone you trust or employees. 

How to Get a FedEx Account Number? 

To get a FedEx account number, you need to own a FedEx account. If you do not have an account, follow these steps to create one: 

  • Go to 
  • Click on the account/profile icon in the upper right corner near the menu bar 
  • Select “SIGN UP or LOG IN” and click the “Create Account” tab from the dropdown. 
  • Choose between creating a Business or Personal account
  • Fill in the registration form and click “Continue”
  • The next page will require you to provide your credit card information for billing purposes and answer a few general questions. 
  • Click the Complete button to land on the confirmation page for a new account. 
  • After confirming the account, sign in with your login details, and you are ready. 

Now that you have successfully created an account let’s proceed with how to find your account number. 

How To Find or Locate Your Account Number



You can find your account number with any of the following methods: 

Method 1 

  1. Log into your FedEx account. 
  2. Click the menu button and select “My Profile” from the dropdown. 
  3. Select “Account Management” to view your account number. 

If this number is hidden, contact a representative for assistance. 

Method 2

FedEx also sends invoices electronically via email (as PDF) or FedEx Billing Online. The 9-digit number on the upper right corner of this invoice is your tracking number.

Contact a representative if your invoice does contain an account number. Before providing your account number, they will go through some security steps with you.

Why Do You Need an Account Number? 

1. Create a unique identity for you or your business

Your FedEx account number is a unique ID or customer number that links every internal and external shipping activity you execute to FedEx.

For example, if you wish to use your account on an external platform like Shippo, you must provide your customer number and shipping address. 

2. Helps you track and manage multiple shipments at a go

If you ship items regularly, you need an account number to monitor all your shipments with FedEx Ship Manager

Can You Give Someone Your Account Number? 

Keeping your credit card and account number information safe is important because they can be used for fraudulent activities behind your back. However, if, for some reason, you need to share it with someone you trust or an employee, there is a process to follow. 

Go to the “Manage Users” section and enter the first name, last name, and email address of the user you wish to invite. After submitting this information, FedEx Billing Online will send an invitation email to the new user. 


Is the FedEx account number free? 

Getting a FedEx account number is free, but a temporary $1 hold is usually required to verify your credit card details. 

Can someone use your account number?

Yes, but be careful who you share it with. This is because illegally obtained customer numbers can be used fraudulently. 

Is the FedEx meter account number different from the account number?

A FedEx meter account number deals with shipping rate negotiations with courier companies, while your account number is the ID that links your shipment activities to your FedEx account. 


When you own a FedEx account with registered billing (credit card) information, your account automatically gets an account number. All you need to locate this 9-digit unique identifier is to go to your profile and select Account Management to see it. 

Alternatively, you can check the top right corner of any invoice associated with the account to locate the ID. If, for some reason, your account number is hidden or not accessible, contact a representative. 

I hope you found this guide helpful. Aside from your FedEx account number, another identifier you should be familiar with is the FedEx tracking number and how it works for different shipping options

Thanks for reading.