What Is A Delivery Exception FedEx? [See Tips To Avoid It]

Even with all the latest shipping technologies, most courier services run into problems occasionally. For FedEx, it happens more than you’d hope, and it comes in the form of a “delivery exception”.

Basically, the FedEx delivery exception implies that your package will no longer be delivered at the promised time. This is mostly because of an unforeseen event causing a delay in delivery.

Did you come across the FedEx delivery exception message? Want to know the cause and what you can do about it? Then read this article to find out.

What does the FedEx delivery exception mean?

According to FedEx, the delivery exception message means that your package will be delayed. This is due to some unavoidable circumstances and will be addressed as soon as possible.

In most cases, it could take only hours for these delays to be addressed, but it could also take days, depending on the nature of the situation.

FedEx ensures that when situations like this occur, adequate efforts are made to deliver such packages as soon as possible.

What are the reasons behind the FedEx delivery exception?

There are various factors leading to the FedEx delivery exceptions. Some of the most common are:

  • Bad weather: Whether FedEx, UPS, or USPS will find it hard to deliver a package under bad weather conditions, leading to a delay.
  • Incorrect address: For a delivery to be completed, it must be delivered to the customer’s address. When the address is filled incorrectly or not written clearly, it becomes a real problem.
  • Damaged bar code: Most times, the exception message occurs because the courier is unable to scan the bar code. This is mostly a result of a missing or damaged label containing the bar code.
  • Damaged package: FedEx handles packages with care, but sometimes, mistakes happen. They ensure they work adequately to resolve this issue in order to resume delivery.
  • Mechanical issues: No one plans on vehicles breaking down, nevertheless, it happens. The delivery exemption notification is placed until the issue is addressed.
  • Federal holidays: When a package is being delivered, if there are federal holidays, the delivery is placed on exception. This is because all shipping couriers will not be operating during the holidays.
  • Customs delay: Clearing customs is a necessity when packages are delivered overseas. When issues arise, the deliver exception notification is used until it is resolved.

What happens after the FedEx delivery exception?

Well, in a majority of cases, delivery commences after the issue is resolved completely. This could take anywhere from the same day of receiving the exemption message to 7 days after. 

If it happens as a result of wrong addresses or damaged labels, the package is sent back to the sender. This only happens after FedEx tries every possible option to resolve the situation.

How to deal with the FedEx delivery exception?

Ensure you check the tracking update occasionally, in most cases, these issues are resolved in less than a week. If the message remains after a week, then you should contact FedEx customer care for more inquiries on your package.

You can contact FedEx customer service by dialing 1-800-463-3339. You should be directed to a customer representative, ensure you have your tracking number available on request.

FedEx will ensure to work adequately to resolve your issue and resend the package. And if your package is damaged or lost, you may be entitled to a refund if certain conditions are met.

What can you do to avoid FedEx delivery exceptions?

Some delivery exceptions, such as weather conditions and mechanical issues can’t be avoided, however, some can. Let’s see what you can do to avoid running into this situation in the nearest future.

1. Revisit your packaging

When your item is not properly packaged, the possibility of it getting damaged or leaking is high. This may lead to a delivery exception, so it is very important you revisit your packaging.

To further assist, you can use the FedEx packaging guideline to get the best results.

2. Always confirm the address

Before you send your package for delivery, always ensure you reconfirm the address. If an address is not written clearly or misspelled, it will definitely affect the delivery process.

3. Consider shipping your package through FedEx Express

FedEx Express deliveries are given high priority. If you want your package delivered fast and with little or no hassle, then try FedEx Express. Although this method may cost you a little more.


How long does the FedEx delivery exception take?

Depending on the nature of the situation, it could take as little as a day and as high as a week.

What does delivery exception no attempt made mean?

If you come across this message, it means that the courier made no attempt to deliver your package. This could be because of vehicle issues or because the route to your address is far from the driver’s delivery route.

Is the FedEx delivery exemption a bad thing?

Aside from the fact that your package may be delivered later than the expected date, it isn’t really a bad thing. In most cases, they are resolved, and delivery commences. In the worst scenarios, the package is sent back to the sender.

Conclusion: Delivery exception FedEx

FedEx ensures that these cases are resolved as quickly as possible, and delivery commences immediately. In most cases, it takes less than 24 hours, and in some cases, as long as a week.

If you come across this message, you can simply contact FedEx customer service for more inquiries. A representative will ensure that your package is tracked and resumes delivery as soon as possible.

I hope you enjoyed reading this article, if you did, you should also see how to refuse a package you don’t want.

Thanks for reading.