Can Someone Else Pick Up Your Walmart Order: Steps To Take & Other Requirements

When you do not wish to cancel a Walmart pickup order, you can either reschedule the pickup date or request someone else to pick up your package. 

For someone to pick up a Walmart order on your behalf, you need to log into your Walmart account and manually enter the details of the new pickup person. 

It is also best to execute this action within Walmart’s cut-off window (usually 30 minutes). Otherwise, you may have to settle for a partial refund should you fail to pick up the order. 

This guide discusses if someone else can pick up your Walmart order, the steps involved, the necessary documents or IDs the person needs to go with, and if you can change the pickup store. 

Can Someone Else Pick Up Your Walmart Order? 

Someone else can pick up your Walmart order if the physical information they present during pickup matches the one on Walmart’s database. 

This can only happen when the customer who ordered the items designates another person to retrieve the package and avoid cancellation. 

How to Change the Pickup Person For Your Walmart Order

  1. Log into your Walmart account via the website or mobile app. 
  2. Go to your “Order History” or “Track Order” and select the order you wish to modify. 
  3. Click the “Change Pickup Person” or any similar prompt. 
  4. Enter the details of the new pickup person. Make sure you provide correct information to avoid issues during pickup 
  5. Double-check and confirm your decision. 

What Does the New Pickup Person Need to Go with? 

Before changing the pickup person for your order, you must inform them about your decision and confirm their availability. You must also grant access to the order confirmation email and instruct them to check in with a valid ID. 

Can You Change the Walmart Pickup Location after an Order is Placed?

If the new pickup person has a store closer to them, you can adjust it to their preference. Here is how:

  1. Log into your Walmart account 
  2. Go to “My Account,” click “Walmart Locations,” and enter the zip code of the new pickup person to access stores within the area. 
  3. Select the most convenient store and click the “Set as My Store” tab. 
  4. Your delivery or pickup store will be updated almost immediately. 

Please note that you must do this while the order is still being processed and can change store location for every order. 


Can someone else pick up your Walmart order without your authorization? 

No, Walmart requires authorization from the original customer to allow someone else to pick up your order. 

Can you modify the pickup person for your future orders? 

Unfortunately, Walmart pickup only allows you to designate a pickup person per order. You must repeat the process for every order and choose the appropriate pickup person. 

Can you do 2 Walmart pickup orders at once?

This is only possible for batched orders. Multiple orders outside this feature will not have the exact pickup time. 

How long does Walmart pickup hold your package? 

The holding period for Walmart pickup is about 4 days. You will get daily (email) reminders within this period before your order gets canceled. 

What is the cost of Walmart pickup? 

Walmart Pickup is free if your order fulfills the $35 threshold. Otherwise, you must pay a $6.99 service fee to pick up your order. 


Walmart understands that plans can get shattered and schedule conflicts are not entirely impossible. As a result, it provides several (convenient) ways to avoid missing a pickup. 

These options include rescheduling the pickup date, designating someone else to pick it up on your behalf, and modifying the pickup location. By following the steps and requirements outlined in this guide, choosing someone else to pick up your Walmart order should be easy. 

Lastly, do not forget to provide the new pickup person with the necessary information and ensure they go to the store with the required identifications. 

I hope you found this guide helpful. You should also see why your Walmart orders get delayed and how to address them

Thanks for reading.