Amazon Order Not Shipped: Meaning, Causes & How To Avoid It

Amazon is the largest online retailer in the world. While many consumers rely on it daily to deliver their ordered items, there are instances when an order may not get shipped on time. 

In simpler terms, the “Amazon order not shipped” tracking status simply means your order was not shipped at the intended date for some reason(s). 

This guide further explains the meaning of the tracking update, factors that may be responsible, and how to be on the safer side. You will also find out if you can cancel an item yet to be shipped and receive a full refund. 

Meaning of “Amazon Order not Shipped”

You get an estimated delivery date when you place an order on Amazon. However, there are times when an order will not be shipped on the due date. 

When this happens, the tracking status of such a package will change to “Amazon order not shipped”. This implies that your item has not been shipped and is not “in transit”.

While this can be frustrating, it does not necessarily mean something is wrong with your order. Delivery might just be delayed by a few days. 

What Causes an Order to Not Ship on Time?


1. Availability 

One of the most common reasons an order may not get shipped on time is because the product is currently out of stock. In this case, Amazon often provides a timeline for the product’s availability. 

Hence, if you need the product sooner than the timeline, you can cancel the order and order from a different seller. 

2. Processing delays 

Processing delays may be due to a high volume of orders or a delay in processing your payment. You can contact Amazon customer service for inquiries if the delay is frustrating. 

3. Shipping carrier delays 

Aside from peak hours delays or payment processing glitches, the carrier responsible for your package can also delay shipping. This is usually due to adverse weather conditions, logistical issues, or other factors beyond Amazon’s control. 

How to Avoid the “Amazon Order Not Shipped” Status 

While there is no foolproof way to avoid the “Amazon order not shipped” status, there are several actions you can take to ensure your order is shipped on time: 

1. Check the seller’s ratings 

Before placing an order, you need to check the seller’s rating (fulfillment score). Sellers with high positive reviews are typically more reliable and likely to ship your order quickly. 

2. Use faster shipping methods 

If you need your package urgently, selecting a faster or expedited shipping option is advisable. While this may increase the shipping cost, it will significantly reduce the chances of a delay. 

3. Confirm product availability 

Generally, products that are in stock get shipped faster than those that are currently unavailable. Therefore, buying from a seller who can ship almost immediately if you are in a hurry is best. 

Can You Cancel a “Yet to be Shipped” Order on Amazon and Get a Refund? 

If your order has not yet been shipped, you can cancel it via your Amazon account. Simply go to “Your orders” and click on the order you wish to cancel. Tap the “Cancel Items” button and follow the instructions. 

This type of cancellation guarantees a full refund for the product within 5 to 7 business days. However, if the product has been shipped, you must wait until it is returned to Amazon before receiving a refund. 


How many attempts will Amazon make to deliver a package?

Amazon will attempt delivery thrice. An unsuccessful third attempt means your package will be returned to Amazon for a refund. 

Can you pick up a package from Amazon before delivery?

You can opt for a package to be delivered to an Amazon hub location near you and pick it up at a convenient time. However, not every item is eligible for this option during checkout. 

Does Amazon deliver on Sunday?

Amazon delivers packages on Sundays to only areas eligible for Amazon Sunday deliveries. 


Amazon will only display the “Amazon order not shipped” status after failing to ship your package on the agreed date. While this can be frustrating, a couple of factors are usually responsible. 

They range from product availability to payment processing delays, and carrier delays. To avoid this, it is best to confirm the product’s availability and buy from sellers with great reviews. 

You can also opt for expedited shipping options like same-day and next-day delivery. They may cost more but are more reliable. 

I hope you found this guide helpful. Please see who Amazon ships with to know the carriers usually responsible for Amazon packages. 

Thanks for reading.