FedEx handle millions of packages daily, providing fast delivery and full-time tracking. During tracking, the “scheduled delivery pending” update is one that customers may not understand. What does it really mean?
“Scheduled delivery pending” is a tracking update that suggests that your package may arrive a bit later than expected. This guide digs deep into what it means, factors usually responsible for the update, and what you can do about it.
What does FedEx’s “scheduled delivery pending” mean?
The FedEx “scheduled delivery pending” update is a heads-up that your delivery will not be made before the estimated time. In simpler terms, FedEx is trying to notify you that they cannot keep the delivery commitment they made.
You might be confused as to the reason behind this update. The truth is, there are different reasons leading to this update. The good news is that your package will still be delivered regardless.
Why is your scheduled delivery pending?
There are many reasons your scheduled delivery may be pending. The most obvious happens to be general logistical issues. Heavy traffic jams, bad weather conditions, or other vehicle or flight delays are some examples of logistical issues.
It may also be because your package is yet to be scanned. Packages cannot be taken out for delivery if they have not been scanned. This is a normal process and may result in a pending delivery if it is not done.
Holidays and staffing issues are also possible reasons for the pending delivery. It could be that due to a holiday, they will be unable to complete the delivery before the estimated delivery time.
There could also be many deliveries made by the sorting facility with limited hands. So, the pending scheduled delivery could be because no driver or vehicle is available to carry on with the delivery.
How long does a scheduled delivery stay pending?
As I mentioned, this update is more like a heads-up. While you get this update, DHL ensures that all efforts are made to continue delivery as soon as possible.
In most cases, it takes less than 24 hours for the delivery to commence. Worst-case scenarios may take longer, but it is rare as a majority of the time, this update only stays for 24 hours tops.
What can you do about the status?
In most cases, contacting DHL happens to be the most obvious solution. However, I do not recommend calling, as their responses are mostly scripted.
You will likely be told to wait a bit and that all efforts are being made to continue your delivery. But sometimes hearing this isn’t enough to ease the tension.
I recommend, taking advantage of the FedEx Delivery Manager tool to track your package. There, you can get up-to-date information on the current status of your package.
FAQs
Is FedEx’s scheduled delivery time accurate?
Yes, it is. The FedEx scheduled delivery time is very accurate. And if for any reason, the delivery will come in late, you will get an appropriate update to notify you. This update may come as, a “potential delay in transit”, or “scheduled delivery pending”.
Where is your package when its scheduled delivery is pending?
Your package could be anywhere in the FedEx delivery infrastructure. It could be at the FedEx sorting facility or in possession of a courier. The best way to know its exact location is by using the tracking number to track it on the FedEx website.
Conclusion
The FedEx scheduled delivery pending update is not something to be concerned about. It is usually addressed in no time, so you can take comfort in knowing your package will be delivered.
You can track your package to get more up-to-date information on its whereabouts. This can be done on the FedEx Delivery Manager page on their website.
I hope you enjoyed reading this article, if you did, you should also see how to cancel a FedEx shipment & have it returned to you.
Thanks for reading.
